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Excelsior Palace Palermo, Palermo

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From83US$ /night
Check-in
14Dec2024Select date
Check-out
15Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Marchese Ugo 3, Palermo, Italy, 90144

Excelsior Palace Palermo is a historic 4-star hotel located in the heart of Palermo along the renowned Viale della Libertà. This property, featuring an elegant Art Nouveau design, has been carefully restored under the guidance of architect Basile since 1925. Positioned close to the picturesque Giardino Inglese and the famous Teatro Massimo, it combines leisure with cultural significance. The hotel caters to both business and leisure travelers with its comprehensive amenities.

Location

Conveniently situated near Palermo's port and within close proximity to the city center, the hotel allows easy access to local boutiques, theaters, and restaurants. Guests can reach many cultural attractions, such as the Cattedrale di Palermo and the Regional Archeological Museum, within a short walk. Transportation options include proximity to the main train stations, with Palermo Central located 2.5 km away and Falcone-Borsellino Airport 30 km from the hotel.

Rooms

The hotel offers 117 air-conditioned guest rooms, all featuring modern amenities such as free WiFi, a flat-screen television, and a minibar. Each room is designed with bright decor and equipped with luxurious marble bathrooms, offering either city or garden views. Some rooms include larger living spaces, providing comfortable seating areas for guests. Rooms also feature a desk, alarm clock with MP3 player, and safe for added convenience.

Eat & Drink

Dining at Excelsior Palace Palermo includes Mediterranean and international cuisine at the upscale Exè Bar & Restaurant. The hotel also features a café where guests can unwind with refreshments. Breakfast serves a variety of hot and cold options to suit different tastes. The restaurant is outfitted with original Italian furniture, enhancing the dining experience with a touch of style.

Leisure & Business

The hotel provides various leisure options including a small fitness center and relaxing hammam. Business travelers can make use of two fully equipped conference rooms, featuring the latest audio-visual technology. Additional amenities include concierge services and massage treatments, catering to guests seeking relaxation after a productive day. A banqueting room is also available for special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
2 persons
23 m² 
Bed options:
2 Single beds
Heating
Bathtub
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Standard Double Room
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
Heating
Bathtub
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Junior Suite
Max:
3 persons
43 m² 
Bed options:
1 King-size bed
Garden view
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Palermo 1.9 km
Airports
Falcone-Borsellino (PMO) 29.1 km
Vincenzo Florio (TPS) 107.5 km
Train
Notarbartolo Train Station900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift

Sports & Fitness

  • Exercise gym
  • Fitness studio

Guest Parking

  • Electric kettle

Services

  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Computer connection

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Beach access

Room features

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Location

Via Marchese Ugo 3, Palermo, Italy, 90144
Map view
street view
Via Marchese Ugo 3, Palermo, Italy, 90144
Nearby
Park
Giardino Inglese
190 m
Via della Liberta' 52
Museo della Fondazione Mormino
140 m
Restaurants
Exe Ristorante & Bar
10 m
Via Marchese Ugo 3
Bioesseri Palermo
90 m
Via Giuseppe la Farina 4
Chiosco
260 m
Via Liberta 36 D
Ristorante Cin Cin
360 m
Via Daniele Manin 22
La Corte Dei Mangioni
550 m
Via Sammartino 97

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
convenient location
uncomfortable room
indifferent service
7.2/10
Very good
Rooms
7.3
Location
8.0
Service
7.3
Dining
7.6
Guest reviews
7.2/10
based on 10 reviews
8.1
8.1/10based on 285 reviews
Thomas
United States, March  2024
7.6/10

The hotel offers a mix of spacious, clean, and comfortable rooms but with a downside of some rooms needing repairs. The service is mostly friendly with some room for improvement, and the location is convenient, being close to the city center. The dining experience is classy, with pleasant staff and local specials, and the facilities are well-maintained.

Rooms
7.0
The rooms were clean, large, and comfortable, but some needed repairs, leading to discomfort in certain rooms.
Service
7.0
The service was friendly overall, with just a few instances of inefficiency among staff members.
Location
8.0
The location is convenient, near the city center, making it easy to explore the attractions.
Dining
8.0
The dining experience was classy, with pleasant staff serving local specials, contributing to a nice atmosphere.
Facilities
8.0
The facilities are well-maintained and provide a comfortable environment for guests.
Ron
United Kingdom, January  2024
7.4/10

I stayed in a junior suite at this hotel, which was very comfortable. The rooms were nice, although lacking air conditioning meant sleeping with the windows open for fresh air, which wasn't ideal from a safety perspective. The location was convenient, being close to the city center, but not near significant attractions.

Rooms
8.0
The rooms were very nice other than the lack of air conditioning, requiring sleeping with the windows open, which is not ideal from a safety perspective.
Service
7.0
The service was quite attentive, especially for Italian guests, but foreign tourists may find it less engaging.
Location
7.0
The location was convenient, close to the city center and shopping areas, though not near significant attractions.
Dining
8.0
The dining experience was very good, with a plentiful buffet of dishes on offer, though I wished the hot food could be kept hotter.
Facilities
7.0
The facilities were satisfactory, but nothing extraordinary stood out.
Tyler
United States, January  2024
7.8/10

The hotel has very nice rooms with plenty of storage, but the lack of air conditioning can be a concern for safety. The service is excellent, with staff going out of their way to assist. The location is convenient, allowing easy access to the city center and attractions. The dining experience is good overall, although some improvements could be made to keep hot food warm. The facilities provided are satisfactory.

Rooms
8.0
The rooms, although without windows for a view, were very nice with plenty of storage space.
Service
9.0
The service was excellent, and the staff were friendly and courteous.
Location
8.0
The hotel is conveniently located near the city center, offering a quiet environment within walking distance of attractions.
Dining
7.0
The dining experience was good overall, with a delicious spread for breakfast, although improvements are needed to maintain hot food.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Jade
United Kingdom, January  2024
7.2/10

The hotel offered a mix of positives and negatives. While the rooms were large, comfortable, and well-furnished, our attic room with no side windows made our stay uncomfortable. The traditional decor and efficient air conditioning were pleasant, but the smaller rooms fell short of expectations. The service was a hit-or-miss with attentive staff in some areas but indifferent in others. The location was convenient, close to the city center and with easy access to transport, although some improvements could enhance the overall experience. The dining experience ranged from classy to manic, with a pleasant but limited continental buffet. Despite some drawbacks, the facilities were satisfactory, meeting most needs without major issues.

Rooms
7.0
The rooms were a mix of comfort and discomfort.
Service
6.0
The service had its ups and downs.
Location
8.0
The location was fairly convenient with room for improvement.
Dining
7.0
The dining experience varied from classy to hectic.
Facilities
8.0
The facilities were satisfactory overall.
Lucy
United Kingdom, December  2023
8.0/10

The hotel offers rooms with skylights that provide fresh air and circulation, making them some of the best in the hotel. Although clean and well-equipped, they can feel a bit small. The service was a mix of unhelpful instances but some attentive staff, especially if you are Italian. The location is very convenient, near the new center and shopping areas, making it easy to access the city center and attractions by foot. The dining experience was described as sumptuous, with a rich and satisfactory menu continually replenished by pleasant staff. The facilities were rated highly for a comfortable stay.

Rooms
8.0
The rooms with skylights were clean and well-equipped, although a bit small.
Service
6.0
The service was a mix of unhelpful instances but some attentive staff, especially if you are Italian.
Location
9.0
The location is very convenient, near the new center and the shopping area.
Dining
9.0
The dining experience was described as sumptuous with a rich and satisfactory menu continually replenished by attentive staff.
Facilities
8.0
The facilities provided a comfortable stay with all necessary amenities.
Alan
United States, October  2023
7.0/10

I had a mixed experience at the hotel. The rooms were very traditional and comfortable with efficient air conditioning, but unfortunately, the smaller rooms were not as pleasant, leading to uncomfortable nights. The service was a bit rushed and indifferent at times, although efforts were made to ensure my comfort during the stay. The location was convenient, being close to the city center and attractions, but there were some challenges with reception attentiveness. The dining experience was generally good, but could get crowded with tour groups. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were very traditional and comfortable with very efficient air conditioning, although the smaller rooms were not as enjoyable.
Service
6.0
The service was a bit rushed and indifferent at times, but staff made efforts to ensure my comfort during the stay.
Location
8.0
The location was convenient, close to the city center and attractions, but there were challenges with reception attentiveness.
Dining
7.0
The dining experience was generally good, but could get crowded with tour groups.
Facilities
7.0
The facilities were decent and met basic needs.
Christopher
United States, July  2023
7.8/10

The hotel rooms were gracious and pleasing on the eye, despite the lack of air conditioning implying sleeping with open windows, and a bad smell from the piping system. The location was very convenient, situated near the shopping area. The service was consistently friendly and helpful, offering various amenities like room service and dry cleaning. The dining was very good, although some dishes were almost inedible.

Rooms
7.0
The rooms were gracious and pleasing on the eye despite the lack of air conditioning and the bad smell from the piping system.
Service
9.0
The service was consistently friendly and helpful, offering various amenities.
Location
8.0
The location was very convenient, near the shopping area.
Dining
7.0
The dining was very good, although some dishes were almost inedible.
Facilities
8.0
The facilities provided various amenities for a comfortable stay.
James
United States, June  2023
8.6/10

The hotel is conveniently located near the shopping area and the new center, making it a great spot for exploring. The rooms are spacious, clean, and pleasing to the eye, though the lack of air conditioning may be inconvenient. The service was generally friendly and courteous, with a standout staff member going above and beyond to assist. The dining experience was delightful, with delicious food continuously replenished by attentive staff. The hotel boasts a lovely location near fashionable streets and sights, offering a pleasant and convenient stay.

Rooms
8.0
The rooms were gracious and pleasing on the eye, clean, large, and comfortable.
Service
9.0
The service was excellent, with staff being very helpful and friendly.
Location
9.0
The location is very convenient, near the new center and shopping area, and a manageable walk from the old town and cathedral.
Dining
9.0
The dining was very delicious with a very classy atmosphere and attentive staff.
Facilities
8.0
The hotel features beautiful Murano glass chandeliers and a plentiful buffet with a large selection of dishes.
Eric
United Kingdom, June  2023
6.2/10

My stay at the hotel was mixed. While the attic room I was allocated on the 3rd floor was uncomfortable without side windows, the hotel was still gracious and pleasing on the eye. The long walk from the elevator was a downside, but the staff made the experience better with their classy service. However, some staff members were indifferent at times, which was disappointing.

Rooms
5.0
My attic room on the 3rd floor was uncomfortable and lacked side windows. The smaller size was a letdown for a two-night stay.
Service
7.0
The staff, dressed in old-style long black aprons, provided excellent service, going out of their way to help with parking and luggage, making me feel welcome.
Location
6.0
The hotel is conveniently located near a fashionable street, a manageable walk from the old town and cathedral. However, it was a bit far from the bus station, which could be inconvenient.
Dining
7.0
The dining experience was good with a spread of hot and cold breakfast. However, at peak times, it could get a bit chaotic with tour groups bunching up.
Facilities
6.0
The hotel provided decent facilities. Although there were some limitations, overall, it met basic needs.
friendly staff
uncomfortable room
Thomas
United Kingdom, June  2023
7.6/10

My stay at the hotel was pleasant overall. The rooms were very nice, although the lack of air conditioning made me a bit concerned about safety when sleeping with the windows open. The service was friendly, except for a couple of staff members who seemed inexperienced. The location was convenient, close to the new center and shopping areas. The dining experience was good but could have had more local specialties. The facilities met my needs adequately.

Rooms
8.0
The rooms were very traditional and comfortable, although the lack of air conditioning was a downside.
Service
7.0
The service was friendly, with a few exceptions of new staff members who seemed a bit inexperienced.
Location
9.0
The hotel's location was very convenient, near the new center and shopping area.
Dining
7.0
The dining experience was good with some local specials but could have offered more variety.
Facilities
7.0
The facilities met my needs adequately.
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Rooms and Guests2 Guests, 1 Room