The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Car Rental
“The car rental service was incredibly convenient, with the vehicle delivered right to the hotel and an easy drop-off at the front desk.” view full review
Breakfast Bliss
“Each morning’s breakfast was a good experience, offering a wide variety of delicious choices that started my day off perfectly.” view full review
Comfy Retreat
“The room was a cozy sanctuary with comfortable bedding that ensured a restful night’s sleep during our four-night stay.” view full review
Charming Ambiance
“The hotel’s historic building was beautifully decorated, providing a wonderful setting that added to the entire experience.” view full review
General
Non-smoking property
Free Wi-Fi
Car park on request
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Sports & Fitness
Exercise gym
Fitness studio
Guest Parking
Electric kettle
Services
Car hire
Laundry
Dry cleaning
Computer connection
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Children
Cots
Paid babysitting/ Child services
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Show more
Location
Via Marchese Ugo 3,
Palermo,
Italy,
90144,
Sicily
Map view
street view
Via Marchese Ugo 3,
Palermo,
Italy,
90144,
Sicily
City landmarks
Opera House
Massimo Theater
1.4
km
Church
Cattedrale di Palermo
2.2
km
Museum
Norman Palace
2.1
km
Church
Martorana
2.2
km
Church
Palatine Chapel
2.2
km
Church
Church of San Cataldo
2.1
km
Piazza Cappuccini 1
Capuchin Catacombs
2.3
km
Fountain
Fontana Pretoria
2.0
km
Church
Church of San Giovanni degli Eremiti
2.3
km
Market
Market Ballaro
2.4
km
Corso Vittorio Emanuelle Via Maqueda
Quattro Canti
1.9
km
Museum
Regional Archeological Museum Antonio Salinas
1.5
km
Square
Piazza Castelnuovo
880 m
Palermo
Via Roma
1.5
km
Church
Church of the Gesu
2.1
km
1 Via Guglielmo Il Buono
Zisa Castle
2.3
km
Via Maqueda
Via Maqueda
2.2
km
Square
Piazza Marina
2.1
km
Church
Chiesa di San Francesco di Paola
970 m
Museum
Mirto Palace
2.1
km
University
Palazzo Steri
2.1
km
Museum
Palazzo Abatellis
2.3
km
Piazza Virgilio
Villino Favaloro
860 m
Public Building
Palazzo Pretorio
2.1
km
Museum
The Antonio Pasqualino International Puppet Museum
2.1
km
Il quartiere Borgo Vecchio a Palermo
Palermo, quartiere Borgo Vecchio
630 m
Via Emanuele Notarbartolo 23
Albero Falcone
790 m
Gallery
Palazzo Branciforte
1.7
km
Nearby
Park
Giardino Inglese
190 m
Via della Liberta' 52
Museo della Fondazione Mormino
140 m
Restaurants
Exe Ristorante & Bar
10 m
Via Marchese Ugo 3
Bioesseri Palermo
90 m
Via Giuseppe la Farina 4
Chiosco
260 m
Via Liberta 36 D
Ristorante Cin Cin
360 m
Via Daniele Manin 22
La Corte Dei Mangioni
550 m
Via Sammartino 97
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
convenient location
uncomfortable room
indifferent service
7.2/10
Very good
Rooms
7.3
Location
8.0
Service
7.3
Dining
7.6
Guest reviews
7.2/10
based on 10 reviews
8.1
8.1/10 based on 285 reviews
Thomas
United States,
March
2024
7.6/10
The hotel offers a mix of spacious, clean, and comfortable rooms but with a downside of some rooms needing repairs. The service is mostly friendly with some room for improvement, and the location is convenient, being close to the city center. The dining experience is classy, with pleasant staff and local specials, and the facilities are well-maintained.
Rooms
7.0
The rooms were clean, large, and comfortable, but some needed repairs, leading to discomfort in certain rooms.
Service
7.0
The service was friendly overall, with just a few instances of inefficiency among staff members.
Location
8.0
The location is convenient, near the city center, making it easy to explore the attractions.
Dining
8.0
The dining experience was classy, with pleasant staff serving local specials, contributing to a nice atmosphere.
Facilities
8.0
The facilities are well-maintained and provide a comfortable environment for guests.
Ron
United Kingdom,
January
2024
7.4/10
I stayed in a junior suite at this hotel, which was very comfortable. The rooms were nice, although lacking air conditioning meant sleeping with the windows open for fresh air, which wasn't ideal from a safety perspective. The location was convenient, being close to the city center, but not near significant attractions.
Rooms
8.0
The rooms were very nice other than the lack of air conditioning, requiring sleeping with the windows open, which is not ideal from a safety perspective.
Service
7.0
The service was quite attentive, especially for Italian guests, but foreign tourists may find it less engaging.
Location
7.0
The location was convenient, close to the city center and shopping areas, though not near significant attractions.
Dining
8.0
The dining experience was very good, with a plentiful buffet of dishes on offer, though I wished the hot food could be kept hotter.
Facilities
7.0
The facilities were satisfactory, but nothing extraordinary stood out.
Tyler
United States,
January
2024
7.8/10
The hotel has very nice rooms with plenty of storage, but the lack of air conditioning can be a concern for safety. The service is excellent, with staff going out of their way to assist. The location is convenient, allowing easy access to the city center and attractions. The dining experience is good overall, although some improvements could be made to keep hot food warm. The facilities provided are satisfactory.
Rooms
8.0
The rooms, although without windows for a view, were very nice with plenty of storage space.
Service
9.0
The service was excellent, and the staff were friendly and courteous.
Location
8.0
The hotel is conveniently located near the city center, offering a quiet environment within walking distance of attractions.
Dining
7.0
The dining experience was good overall, with a delicious spread for breakfast, although improvements are needed to maintain hot food.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Jade
United Kingdom,
January
2024
7.2/10
The hotel offered a mix of positives and negatives. While the rooms were large, comfortable, and well-furnished, our attic room with no side windows made our stay uncomfortable. The traditional decor and efficient air conditioning were pleasant, but the smaller rooms fell short of expectations. The service was a hit-or-miss with attentive staff in some areas but indifferent in others. The location was convenient, close to the city center and with easy access to transport, although some improvements could enhance the overall experience. The dining experience ranged from classy to manic, with a pleasant but limited continental buffet. Despite some drawbacks, the facilities were satisfactory, meeting most needs without major issues.
Rooms
7.0
The rooms were a mix of comfort and discomfort.
Service
6.0
The service had its ups and downs.
Location
8.0
The location was fairly convenient with room for improvement.
Dining
7.0
The dining experience varied from classy to hectic.
Facilities
8.0
The facilities were satisfactory overall.
Lucy
United Kingdom,
December
2023
8.0/10
The hotel offers rooms with skylights that provide fresh air and circulation, making them some of the best in the hotel. Although clean and well-equipped, they can feel a bit small. The service was a mix of unhelpful instances but some attentive staff, especially if you are Italian. The location is very convenient, near the new center and shopping areas, making it easy to access the city center and attractions by foot. The dining experience was described as sumptuous, with a rich and satisfactory menu continually replenished by pleasant staff. The facilities were rated highly for a comfortable stay.
Rooms
8.0
The rooms with skylights were clean and well-equipped, although a bit small.
Service
6.0
The service was a mix of unhelpful instances but some attentive staff, especially if you are Italian.
Location
9.0
The location is very convenient, near the new center and the shopping area.
Dining
9.0
The dining experience was described as sumptuous with a rich and satisfactory menu continually replenished by attentive staff.
Facilities
8.0
The facilities provided a comfortable stay with all necessary amenities.
Alan
United States,
October
2023
7.0/10
I had a mixed experience at the hotel. The rooms were very traditional and comfortable with efficient air conditioning, but unfortunately, the smaller rooms were not as pleasant, leading to uncomfortable nights. The service was a bit rushed and indifferent at times, although efforts were made to ensure my comfort during the stay. The location was convenient, being close to the city center and attractions, but there were some challenges with reception attentiveness. The dining experience was generally good, but could get crowded with tour groups. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were very traditional and comfortable with very efficient air conditioning, although the smaller rooms were not as enjoyable.
Service
6.0
The service was a bit rushed and indifferent at times, but staff made efforts to ensure my comfort during the stay.
Location
8.0
The location was convenient, close to the city center and attractions, but there were challenges with reception attentiveness.
Dining
7.0
The dining experience was generally good, but could get crowded with tour groups.
Facilities
7.0
The facilities were decent and met basic needs.
Christopher
United States,
July
2023
7.8/10
The hotel rooms were gracious and pleasing on the eye, despite the lack of air conditioning implying sleeping with open windows, and a bad smell from the piping system. The location was very convenient, situated near the shopping area. The service was consistently friendly and helpful, offering various amenities like room service and dry cleaning. The dining was very good, although some dishes were almost inedible.
Rooms
7.0
The rooms were gracious and pleasing on the eye despite the lack of air conditioning and the bad smell from the piping system.
Service
9.0
The service was consistently friendly and helpful, offering various amenities.
Location
8.0
The location was very convenient, near the shopping area.
Dining
7.0
The dining was very good, although some dishes were almost inedible.
Facilities
8.0
The facilities provided various amenities for a comfortable stay.
James
United States,
June
2023
8.6/10
The hotel is conveniently located near the shopping area and the new center, making it a great spot for exploring. The rooms are spacious, clean, and pleasing to the eye, though the lack of air conditioning may be inconvenient. The service was generally friendly and courteous, with a standout staff member going above and beyond to assist. The dining experience was delightful, with delicious food continuously replenished by attentive staff. The hotel boasts a lovely location near fashionable streets and sights, offering a pleasant and convenient stay.
Rooms
8.0
The rooms were gracious and pleasing on the eye, clean, large, and comfortable.
Service
9.0
The service was excellent, with staff being very helpful and friendly.
Location
9.0
The location is very convenient, near the new center and shopping area, and a manageable walk from the old town and cathedral.
Dining
9.0
The dining was very delicious with a very classy atmosphere and attentive staff.
Facilities
8.0
The hotel features beautiful Murano glass chandeliers and a plentiful buffet with a large selection of dishes.
Eric
United Kingdom,
June
2023
6.2/10
My stay at the hotel was mixed. While the attic room I was allocated on the 3rd floor was uncomfortable without side windows, the hotel was still gracious and pleasing on the eye. The long walk from the elevator was a downside, but the staff made the experience better with their classy service. However, some staff members were indifferent at times, which was disappointing.
Rooms
5.0
My attic room on the 3rd floor was uncomfortable and lacked side windows. The smaller size was a letdown for a two-night stay.
Service
7.0
The staff, dressed in old-style long black aprons, provided excellent service, going out of their way to help with parking and luggage, making me feel welcome.
Location
6.0
The hotel is conveniently located near a fashionable street, a manageable walk from the old town and cathedral. However, it was a bit far from the bus station, which could be inconvenient.
Dining
7.0
The dining experience was good with a spread of hot and cold breakfast. However, at peak times, it could get a bit chaotic with tour groups bunching up.
Facilities
6.0
The hotel provided decent facilities. Although there were some limitations, overall, it met basic needs.
friendly staff
uncomfortable room
Thomas
United Kingdom,
June
2023
7.6/10
My stay at the hotel was pleasant overall. The rooms were very nice, although the lack of air conditioning made me a bit concerned about safety when sleeping with the windows open. The service was friendly, except for a couple of staff members who seemed inexperienced. The location was convenient, close to the new center and shopping areas. The dining experience was good but could have had more local specialties. The facilities met my needs adequately.
Rooms
8.0
The rooms were very traditional and comfortable, although the lack of air conditioning was a downside.
Service
7.0
The service was friendly, with a few exceptions of new staff members who seemed a bit inexperienced.
Location
9.0
The hotel's location was very convenient, near the new center and shopping area.
Dining
7.0
The dining experience was good with some local specials but could have offered more variety.
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